How to make a complaint

It is our intention to provide you with a high level of customer service at all times. If there is an occasion when we do not meet these standards and you wish to register a complaint, please write to:

Compliance Department;

Connect IFA Ltd

39 Station Lane

Hornchurch

RM12 6JL

(or call: 01708 676 110).

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service;

www.financial-ombudsman.org.uk